08 May

Director Hospitality Jobs Vacancy in Alert Solutions

Position
Director Hospitality
Company
Alert Solutions
Location
Opening
08 May, 2019 18 days ago

Alert Solutions urgently required following position for Director Hospitality. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Director Hospitality Jobs Vacancy in Alert Solutions Jobs Details:

Kuwait
The Organization:
Our client is a large private hospital in Kuwait. The
hospital is one of the oldest in Kuwait, yet always been up to date with the
newest technologies and healthcare professionals from all over the world. They
are accredited by Accreditation Canada.

Duties & Responsibilities:
They are hiring an experienced quality driven Director
of Hospitality, reporting to Deputy General Manager. This role is responsible for administration, housekeeping, laundry, F&B,
Facility Management, Marketing and insurance.

Main responsibilities:
·
Demonstrates commitment to, and understanding of organization’s
Vision, Mission and Values and executing them on a daily basis;

·
Provides leadership, vision and strategic direction
for all reporting departments;

·
Acts as an ambassador for the hospital and manages the
look and feel of the hospital and the customer journey;

·
Ensures that all areas of the hospital and
administrative buildings are well maintained and hygienic;

·
Manages the customer service and call center
departments to ensure customer satisfaction and resolves patient complaints;

·
Manages the insurance functions ensuring that patients
receive timely approvals, review claims and works on building relationships with
insurance companies;

·
Oversees the F&B services for both patients and
staff;

·
Manages laundry service and porters throughout the
hospital;

·
Complies with the recommended Infection Control
Practices of the organization;

·
Responsible for the measurement and effectiveness of
all processes, internal and external;

·
Provides timely, accurate and complete reports to the
DGM on the operating condition of the hospital;

·
Accountable to develop and implement policies,
processes and protocols for the assigned units and ensures consistent
application of the same;

·
Fosters a corporate culture that promotes ethical
practices, customer focus and service and encourages individual integrity;

·
Responsible to fulfil requirements/standards of
Accreditation Canada;

·
Responsible to ensure the implementation and

monitoring of actions in relation to:
o
Departmental balance scorecard;

o
Quality Improvement Projects;

o
LEAN projects;

o
Standard Leadership Practices;

o
Standard Communication Practices;

·
Demonstrates excellence in interpersonal skills when
dealing with senior staff, colleagues, support staff and visitors;

Skills & Competencies:
·
Excellent communication skills;

·
Detail-oriented, organized and self-driven;

·
Team-oriented, tactful, courteous and diplomatic;

·
Computer literate

Education &

Qualifications:
·
Bachelor degree in Business Administration/Hospitality
Management/Healthcare Management;

·
15+ years of experience with a minimum of 5 years in a
managerial position;

·
Previous hospital/hospitality experience is required


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